This Privacy Notice covers the information concerning what Cheese Wheel Communications Group Pty Ltd t/a My PR Partner and CRC Public Relations (“we”, “us”, “our”) collects, uses, shares, and retains when you access www.myprpartner.com (the “Site”), use or subscribe to our products and services, or otherwise interact with us (collectively, the ‘Services’).

Please read this carefully. We may update or revise this notice from time to time. If we elect to update or revise this notice, we will post the date on which that revision takes effect at the end of this notice. Please be aware that you have no obligation to provide any personal information requested by us. However, if you choose to withhold your personal information, we may not be able to provide you with the services or products that depend on the collection and use of that information.

By using our services, you acknowledge and agree to the practices described in this privacy notice.

Your use of the Services is also subject to our ‘Terms and Conditions”.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

This information is required for us to further improve our Services and your user experience, generate web analytics, and troubleshoot problems. We will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider’s logs.

Online Enquiry

To send an enquiry, you provide us with the following information:

• First and last name
• Email address
• Mobile number

We require this information in order to be able to provide you with a proper and timely response.

Subscription services, purchases of goods and services and event registration

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including bank account and/or credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

For any subscription purchases, event registration and other purchases through the Site we use Stripe, a subscription payment portal. Stripe retains your Order Information when you for recurring subscription or other payments as per our Subscription Terms and Conditions and the subscription plan, services or event registration you selected at checkout or have agreed to directly with us.

When we talk about “Personal Information” in this Privacy Notice, we are talking about any information that is capable of being personally identifiable to you including but not limited to Device Information and Order Information.

Surveys

You have the option to participate in surveys to get the maximum results from My PR Partner. If you complete our surveys, you will provide us with the following information:

• Your name
• Your answers to our survey questions
• Any other information that you may choose to provide to us in the comment field

We use our surveys to further tailor our services, training and resources to your training needs and collect your feedback to improve our Services. Participation in our surveys is voluntary. You have a choice whether or not to disclose this information. If you outline any issues and/or request our help in our surveys, we may reach out to you to resolve your concern.

Other Information We Collect About You

When you choose to call us, text us, or send us an email, you may provide additional personal information about yourself or others. For example, when you submit information requesting our public relations services, we will request your contact information and other information to reach you and further discuss your inquiry. We may also combine this information with other information about you that we already have.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for the online delivery of products or services, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use the Personal Information for future marketing and advertising purposes of products we deem that may be of interest use to you.

Without your advance permission, we will never share, rent, sell or purchase information about you from data brokers.

Public authorities 

In certain situations, we may be required to disclose information about you in response to lawful requests by public authorities, including national security and local law enforcement. We may also disclose information about you to:

• • Comply with a subpoena or other legal process requests
  • Protect our rights
  • Protect your safety or the safety of others
  • Investigate fraud
  • Respond to a government request

We collect and use information about you per applicable law, contractual obligations, and transparency and fairness. The legal basis for processing depends on the Services you use and how you use them. We rely on the following lawful grounds:

• Consent. Where appropriate or legally required, we collect and use information about you subject to your consent.
• Performance of a contract. We collect and use information about you to enter into a contract with you or to perform a contract that you have with us.
• Legitimate interests. We collect and use information about you for our legitimate interests to improve our Services, deliver content, optimise your experience, and market our products and services.
• Compliance with laws. We may also collect and use information about you:
  • As required by law, such as to comply with a subpoena or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights or property, protect your health and safety or the health and safety of others, investigate fraud, or respond to a government request
  • If we are involved in a merger, acquisition, or sale of all or a portion of assets

In certain circumstances where you have a sign in to your customer details and/or you can access your own personal information via your subscription  membership you will be required to follow prompts to access, correct or update your personal information. If this option is available to you directly, we will clearly mark it for ease of access.

You can access or correct your personal information by contacting us using the ‘Contact Details’ set out below. Please provide us with as much detail as you can about the particular information you wish to access or correct, in order to help us retrieve it. We may charge you an access fee to cover our costs of providing that information to you. We will inform you of applicable fees before they are incurred.

In certain circumstances, we may refuse your request to access, or correct, your personal information. If that is the case, we will provide you with reasons for that decision unless it is unreasonable for us to do so.

We take reasonable steps to make sure that the personal information we collect is accurate, complete and up-to-date including updating personal information when we are advised by you that your personal information has changed.

If you wish to delete the personal information we hold about you, please let us know by contacting us using the ‘Contact Details’ set out below and we will take reasonable steps to delete the information, unless we are required to retain it for legal reasons.

We use reasonable and appropriate physical, technical, and administrative industry safeguards to protect information from unauthorised access, use, loss, misuse or unauthorised alteration. We will make reasonable efforts to protect the personal information stored on our servers from unauthorised access using commercially available computer security products (for example, firewalls), as well as carefully developed security procedures and practices. Notwithstanding our security safeguards, it is impossible to guarantee 100% security in all circumstances.

If you have any questions about our security practices, you can contact My PR Partner at the address listed below.

Disclaimer: This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks in transmitting information across the Internet.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

We, as well as our Services and users, are based in Australia. When you use our Services, we may transfer, store, and process information about you to servers and databases located outside of your home country. The privacy and data protection laws in Australia may not be equivalent to such laws in your country of residence. By using our Services, you acknowledge and agree to this collection, transfer, storage, and processing of information.

We store your information as long as necessary to provide our Services and to fulfil our legal and contractual obligations.

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Notice does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our Website, are subject to that third party’s own rules and policies. We encourage our users to familiarise themselves with the privacy statements of all websites that they visit and interact with.

We use social media features, including the Facebook Like button and widgets, such as the Share button or similar interactive mini-programs that run on our Services. These features may collect your IP address and other personal data including which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy notice of the company providing it. For more information on the technologies used by these social networks, please refer to their specific privacy notices.
If you provide us with your personal information, we may use it to interact with you on these social networks. Our interactions with you would also be subject to that social media network’s privacy notice, terms of use, and your consent as appropriate.

If you have any questions or comments on our privacy notice, if you wish to update the personal information we hold on you or make a complaint, please contact our Privacy Officer through this website.

Privacy notice last updated on 19 March 2024.