These Terms and Conditions cover subscriptions, automatic renewal of the subscriptions, event registration, products and services purchased from Cheese Wheel Communications Group Pty Ltd t/a My PR Partner and CRC Public Relations (“the Company”) (“we”, “us”, “our”) through www.myprpartner.com (the “Site”) or directly with us (collectively, the ‘Services’). By subscribing to, purchasing or otherwise using our Services, you agree to be bound by the following terms.

Please read these Terms and Conditions carefully. We reserve the right to and may update or revise these Terms and Conditions from time to time. If we elect to update or revise this, the then current licence and standard Terms and Conditions will be the prevailing version. We will post the date on which that revision takes effect at the end of these Terms and Conditions.

By using our Services, you acknowledge and agree to these Terms and Conditions. You are advised to check the website periodically and your continued use of our Services shall be deemed to constitute acceptance of any revised terms.

Your use of the Services is also subject to our ‘Privacy Notice”.

1. We do not warrant, guarantee nor make any representation that:
   • you or your business will achieve results, generate revenue or achieve higher earnings with our training, resources, ideas, information, tools, strategies or public relations services; 
   • the website, or the server that makes the site available on the Internet are free of software viruses;
   • the functions contained in any software or content contained on the website will operate uninterrupted or are error-free; and
   • errors and defects in the website or its contents will be corrected.
2. Our Company, our guests and presenters, and any third-party we may promote do not offer any legal, financial, governance, medical, tax or other professional advice.

1. We are not liable to you for:
   • errors, omissions or the negligence of our guests, presenters and any third-party we may promote;
   • errors or omissions in the website, or linked sites on the Internet;
   • delays to, interruptions of or cessation of the services provided in the website, or linked sites; and
   • defamatory, offensive or illegal conduct of any user of the website.
2. To the full extent permitted by law our liability for any implied warranty or condition is limited, at our choice, to one or more of the following:
   1. if the breach of an implied warranty or condition relates to services:
      • the supply of the services again; or
      • the payment of the cost of having the services supplied again; and
   2. if the breach of an implied warranty or condition relates to goods:

1. 1. • the replacement of the goods or the supply of equivalent goods;
      • the repair of such goods; or
      • the payment of the cost of replacing the goods or acquiring equivalent goods, or having the goods repaired.

1. All subscriptions are annual subscriptions and non-refundable. This includes annual subscriptions where you have elected to pay in monthly instalments. Applicable terms for the cancellation of all annual subscriptions are set out in clauses 11 to 15.
2. Annual subscriptions commence on the first day of your subscription (after any trial period) and end after 12 months from the first day of your subscription. The annual subscription commences after the trial concludes (if a trial is applicable) and does not include the trial period.
3. Subscriptions are for individual use however PR support services are offered to the business or organisation nominated when subscribing. You may not share any content from your subscription publicly or with any other third parties, or for any commercial use, without the prior written approval of My PR Partner.
4. It is your responsibility to notify us of any issues with accessing your account. We will use our discretion as to whether any remedial action is required, or if a refund or credit is warranted.
5. You may transfer your subscription to another person for the duration of your subscription if you no longer want it.
6. You may access your subscription on one device only at any given time. If we determine you are accessing content from more devices than allowed at the same time then we reserve the right to terminate your access.
7. We may change the resources, training, and services offered as part of your subscription at any time, but will ensure that these are replaced by resources, training and services that are not less in value.

1. Unless otherwise stated, subscriptions will automatically renew at the end of the annual subscription period.
2. You will receive a reminder (in your nominated account email) 25 days and 15 days prior to your subscription being renewed. It is your responsibility to notify us by email or through this website if you wish to change your nominated account email.
3. If you do not wish to renew your subscription you must let us know at least 10 days prior to the subscription renewal or the subscription will automatically renew as per the above.

1. You can cancel your subscription at any time before 10 days prior to the end of your annual subscription, however cancellation will be effective from the end of your current annual subscription period regardless of when you notify us of your intention to cancel.
2. We will provide and deliver all agreed resources, training and Services under your subscription until the end of the originally agreed annual subscription period.
3. You will not receive a refund for any unused part of a current subscription.
4. If you cancel and are paying by monthly instalments, any monthly instalments remaining as part of the subscription are required to be paid in accordance with the original agreement. We will provide you with the choice of debiting the remaining balance in full or for the monthly instalments to continue until the end of the agreement.
5. If you wish to cancel your subscription, you must cancel your subscription via your membership portal, or by contacting us through email. Unsubscribing from an email newsletter linked to your subscription does not constitute cancelling your subscription.

1. “Event” refers to any webinar, online meeting, conference or seminar – online or in-person, presented by the Company.
2. Payment of fees is required upon registration or purchase. We do not guarantee registration at any event until payment has been received.
3. Online events are per single natural person registration and viewing only. They may not be distributed to or viewed by another person or persons nor may they be used for group viewings without written permission by the Company.
4. By submitting an order via the website you agree that you are authorised and able to make payment via the method you have chosen.
5. You will be forwarded a confirmation email when you register. If you do not receive an email confirmation please contact us to ensure your registration has been received. You can contact us by sending an email to info@myprpartner.com.
6. Purchases through the Site or via the Company directly for registrations to attend any event are non-refundable except as required by law.
7. You may nominate a replacement delegate to attend in your place at any time without charge.
8. We intend to run all events in the format that is outlined and advertised, but we reserve the right to change the program without notice including but not limited to the schedule, speakers and presenters, topics covered and content delivered.
9. We reserve the right to cancel or postpone any event if required.
10. If the event is postponed for any reason you will be provided with the option of a new registration for the event at a new date and time, or a full refund, which will be issued within 30 days of the new scheduled date of the event.
11. If the event is cancelled for any reason you will be provided with a full refund, which will be issued within 30 days of the scheduled date of the event.
12. In the event of postponement or cancellation, the Company is not responsible or liable for any travel costs or accommodation costs, other expenditure, damage or loss you may have incurred as a result of our cancellation or postponement.
13. No video recordings or screen grabs may be taken at any online event.
14. By registering for any in-person event you agree that we or our contractors may take and use photographs or video recordings of you taken during the event, and that we may use your name, photograph or video recording of you for promotional and other purposes related to the purposes of and activities of the Company.

1. Some subscription level options include public relations services by CRC Public Relations, including phone and email support, on-call issues and crisis communications support, media training, and other products and services. While some of these options include a set number of maximum hours over a period of time, the timing and allocation of these hours are at our discretion, and dependent on our availability.
2. Some subscription level options include access to special PR consultancy rates from CRC Public Relations for additional public relations support over and above that allocated in the subscription level. This rate is 10 per cent below our standard hourly rate and standard crisis communications hourly rate. These rates can be provided upon request to info@crcpr.com.au. Any additional work is payable in advance in ten-hour blocks prior to work commencing. Unused hours will be refunded.
3. In regard to public relations support as part of or in excess of the subscription allocation, we acknowledge that your reputation is of crucial importance to you. In providing our Services for you, it is expected that you provide us with any initial and ongoing information required to fulfil our brief. We are committed to maintaining your confidentiality, and will not divulge any information which you have provided to us, or that we have obtained from any other source apart from the purposes of fulfilling our brief, where required by law, or where you have instructed us to do so.

1. Any of our training material, resources, plans and policies that are prepared and provided to you under any of our trading names as part of our work done for you, or any other work done for you with an intended purpose, are provided to you only for its intended purpose and internal use within your business, and must not be forwarded to any third-party.
2. You agree not to use our aforementioned plans, policies and any other work done for you for any purpose outside of its intended purpose, or outside of your business.
3. All logos, icons, brand names or service names that identify us, the owner and operator of this website, are our copyright property or our trade marks or service marks. All other trade marks or service marks on this website or its contents are the property of their respective owners. You must obtain written permission before reusing any copyrighted material that is published on this website. Any unauthorized use of the materials appearing on this website may violate copyright, trade mark and other property rights or legal protections and could result in criminal or civil penalties.

1. Annual subscriptions paid by monthly instalments will be paid in advance by direct debit of your credit card each month on the first day of your billing cycle, which commences on the first day of your subscription (after any trial period). The annual subscription commences after the trial concludes and does not include the trial period.
2. Annual subscriptions paid annually will be paid in advance by direct debit of your credit card on the first day of your billing cycle, which commences on the first day of your subscription (after any trial period). The annual subscription commences after the trial concludes and does not include the trial period.
3. Annual subscriptions paid annually for the “Support” or “Partner” levels may be paid by invoice. If the “pay annually” and “invoice us” options are chosen for these two levels, we will issue you with an invoice that is due within seven (7) days or on the first day following the end of the trial period, whichever is the longest time period. If this invoice is unpaid the Services will not be delivered and no further trial period will be provided in the future. The annual subscription commences after the trial concludes and does not include the trial period.
4. If you have received a free 10-day trial, your payments will automatically commence on the first day following the end of the trial period. This will be the 11th day following the commencement of the trial period.
5. If your subscription includes a 10-day trial period you have agreed to commence an annual subscription (paid annually or monthly) commencing the first day after the end of your trial period unless you cancel the trial period by midnight Australian Eastern Standard Time on the final day of the 10-day trial period.
6. Cancellation of the trial period must be through the member portal on the Site.
7. If any of your details change, including address, payment details or contact information, it is up to you to correct these details on your member portal on the Site. If you cannot, you must notify us by email of these changes.
8. If your payment method fails to complete the payment, we will attempt to complete the payment up to four (4) subsequent times within the following seven (7) days. After this time, if the payment continues to fail we will terminate your subscription and no refund will be provided for the unused portion of time. If you are paying by monthly instalments you will still be liable for the balance of those months still to be paid. You will be able to resume your subscription once you have provided us with updated payment details and payment recommences. In this instance, time lost will not be made up and your original subscription end date (and therefore renewal date) will remain the same.
9. At any time you are able to upgrade your subscription level or add an elective, however this will be considered the commencement of a new 12-month subscription, as each level offers different resources over the year of subscription. In this situation, all resources, training, support or events that were a part of the original subscription – used or unused – will cease and those offered at the new level will replace them. No credits will be offered for resources or Services that were unused under the original subscription level.
10. Any upgraded subscription will be effective from the next billing cycle if the original subscription level was being paid by monthly instalments. If the original subscription level was being paid annually, a credit will be issued for the unused portion of the original level on pro-rata time basis (each month being a twelfth of the total amount), against the annual subscription for the new upgraded level, and you will be invoiced the difference. The new subscription will commence from the next billing cycle subject to payment of the invoice by that date.
11. Subscription levels cannot be downgraded until the completion of the annual subscription.

1. If subscription rates change we will notify you prior to your renewal date. Any changes in price will come into force from the renewal.
2. All prices:
   1. 1. are in Australian dollars; and
      2. exclude GST unless clearly stated.
3. GST will be automatically added to your subscription or other services and products at checkout.

1. By purchasing a subscription, event registration, service or product you agree to our ‘Privacy Notice’ statement.
2. We may contact you from time to time with information about your subscription.  This includes but is not limited to information about billing and payments, promotional offers and subscriber benefits.

1. Special offers on subscriptions only apply to new subscribers and are only available for the specified promotional period or for the first 12 months, whichever is the lesser. To qualify as a new subscriber you must not have previously been a subscriber to My PR Partner or a client of CRC Public Relations for the preceding 12 months.
2. You may not cancel an existing subscription to begin a new subscription with a special offer.
3. At the end of any special offer, your subscription will revert to our standard pricing for that particular option. You will be notified of the length of any special offer when you sign up for it.

1. If any part of these Terms and Conditions is found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of these Terms and Conditions and the severed part will not affect the validity and enforceability of any remaining provisions.
2. These Terms and Conditions will be governed by and interpreted in accordance with the law of the State of Queensland of Australia, without giving effect to any principles of conflicts of laws.
3. You agree to the exclusive jurisdiction of the courts of the State of Queensland of Australia to determine any dispute arising out of these Terms and Conditions.

Terms and Conditions last updated on 17 April 2024.